Privacy Policy

Effective Date: January 1, 2026

Puravent Home is an air duct cleaning company serving American Fork, Utah, and nearby communities. We have been in business since 2022, and we treat your personal information with the same care we bring to your home. This Privacy Policy explains what we collect when you visit our website or contact us, how we use it, and the choices you have. When you use our website or book our services, you agree to the practices described here.

Information We Collect

We collect information you give us directly. When you call us, fill out a form, or request a quote, you may share your name, phone number, email address, service address, and details about the air ducts or HVAC system you need cleaned.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, device type, the pages you view, and the dates and times of your visits. We use cookies and similar tools to gather this data, which helps our site work properly and shows us what visitors find useful.

How We Use Information

We use your information to schedule and provide air duct cleaning services, respond to your questions, send appointment reminders, and follow up after a job. We also use it to prepare quotes, process payments, and keep records of the work we do for you.

We use website data to improve our site, understand which services people are most interested in, and make our marketing more relevant. If you opt in, we may send you occasional updates or offers. You can opt out of those messages at any time.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, keep the site secure, and measure how visitors move through our pages. Cookies are small files stored on your device that help us give you a smoother experience.

You can control or delete cookies through your browser settings. If you turn cookies off, some parts of our website may not work as well, but you can still contact us by phone to book service.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how people find and use our website. These tools collect aggregated data and do not identify you by name. They help us understand which pages perform well and where we can improve.

We may also use third-party scheduling, payment, or communication platforms to run our business. These providers only receive the information needed to perform their specific service, and they are expected to protect it.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as payment processors, scheduling software, and analytics providers. These companies are required to keep your information confidential.

We may also disclose information if the law requires it, to protect our rights or safety, or as part of a business transfer such as a merger or sale. In those cases, we will take reasonable steps to ensure your information stays protected.

Data Retention

We keep your personal information only as long as we need it to provide services, meet legal and accounting requirements, and resolve any issues that come up. When your information is no longer needed, we securely delete or anonymize it.

How long we keep specific records depends on the type of information and why we collected it. For example, we keep service records longer than website analytics data.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure connections, restricted access to personal data, and working only with reputable service providers.

No method of storing or sending data is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have concerns, please contact us using the details below.

User Rights

You have the right to ask what personal information we hold about you, to request a copy, and to ask us to correct or delete it. You can also object to certain uses of your information or ask us to limit how we use it.

If you would like to exercise any of these rights, contact us by phone or email. We will respond within a reasonable time and let you know what we can do. You may also opt out of marketing messages at any time.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

If we learn that we have collected information from a child under 13 without parental consent, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we make changes, we will post the updated policy on this page and update the effective date at the top.

We encourage you to review this page occasionally so you stay informed about how we protect your information.

Contact Us About Privacy